Level II NICU

Neonatal Intensive Care Unit (NICU)

North Florida Regional’s 12-bed Level II NICU on the 3rd Floor of the South Tower opened on July 1, 2013. It is a part of our $62 million Phase IV Expansion, which also included the addition of advanced diagnostic clinical care areas for cardiovascular and neuroscience patients.

Features of our Level II NICU

mother and nurse with baby
  • 12 private patient rooms designed with families in mind
  • One parent transition sleep room with private bath that allows parents to spend the night with their newborn and prepares them for when they go home
  • Patient monitor alarms located at each bedside - these ring directly to a central monitoring station for added safety
  • Comfortable recliners located at each baby’s bedside for parents
  • Refrigerators located in each room which allow mothers to pump fresh milk for even very premature babies
  • Breast milk warmers at each bedside
  • Soft and indirect lighting is provided and helps maintain developmentally appropriate care. Developmental care is a nationwide best practice that creates a calm and soothing environment and reduces the risk of injury to developing eyes and brains.
  • Family waiting area located directly outside the NICU
  • Private family resource room for reading or meditation and family conferences with your baby’s physician

State-of-the-art medical care is essential for both pregnant women and newborns, and this is especially true when a baby is born prematurely or with medical issues. At New Beginnings, our NICU staff are committed to providing you and your baby with compassionate care. We believe strong family support is important, and we strive to provide family-centered care to help make your experience with us as comfortable as possible.

March Of Dimes Family Support® Program

In the NICU at North Florida Regional Medical Center, we are proud to have a special program dedicated to providing information, comfort and support to help families cope with the emotional experience that often follows the arrival of a sick baby. The March of Dimes NICU Family Support® program is now in place in our NICU, and we believe it will make a big difference for the families of our babies. Learn more about March of Dimes NICU Family Support® Program and how you can use it.

More About Our Staff

NICU staffOur neonatal staff includes two Board-Certified Neonatologists and two Neonatal Nurse Practitioners. We pride ourselves on our family-centered approach to your newborn’s care. We encourage parents and caregivers to work closely with our neonatologists, nurses and entire support staff because we believe families are an integral part of the healthcare team. Social workers, chaplains, physical therapists, occupational therapists, respiratory therapists, lactation consultants, pharmacists and speech therapists are available to assist families. We also have a NICU dietician who assists the neonatologists with the nutritional needs of the newborns in our care.

Our Webcam Technology

web cam technologyA feature of our NICU that we are very excited about is the addition of state-of-the-art web cameras. These webcams will be available for parents who wish to view their infants from home or from the mother’s hospital room. This is a new, creative way that allows North Florida Regional to offer more support to our families.

The webcam feature can be viewed from any computer with internet access. North Florida Regional provides free Wi-fi for all visitors and patients at our hospital.

Contacting the NICU

If you have a question for our NICU staff or want to check on your newborn, please give us a call at 352-333-5880.

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